Privacy Policy

1. Overview

This Privacy Policy explains how Brobers LLC (“Brobers,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you use the Brobers mobile application, website, chauffeur transportation services, or related customer support.

2. Information We Collect

• Account information such as name, mobile phone number, email address, and account type.
• Booking information including pickup and destination locations, dates and times, passenger details, trip notes, airport details, and vehicle requests.
• Saved places and saved passengers you choose to store.
• Payment-related information processed by our payment provider. Brobers does not store full card numbers or card security codes.
• Device, app, diagnostic, and security information needed to operate and protect the service.
• Communications with Brobers customer support.

3. Phone Verification and SMS

Brobers may send one-time passcodes (OTPs) by SMS when you request a code to create an account, sign in, or verify your phone number. Message frequency varies based on your verification and login requests. Message and data rates may apply.

Brobers does not sell or share SMS opt-in data or consent information with third parties for marketing purposes.

4. Payments

Payments may be processed by Stripe or another approved payment processor. Brobers does not store raw card numbers or CVC values.

5. Contact

For privacy questions or requests, contact Brobers LLC at support@brobers.com.